Privacy Policy

Dylan Universe Comics (“we,” “us,” or “our”) operates the website www.dylanuniversecomics.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have. By using our Site or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information when you:

• Submit a comic or collection to sell

• Fill out a contact form

• Request a quote

• Make a purchase

• Subscribe to newsletters or SMS updates

• Create an account

• Communicate with us via email, phone, or chat

This may include:

• Name

• Email address

• Phone number

• Shipping/billing address

• Collection details, photos, or descriptions

• Payment details (processed securely by third-party payment providers)

We do not store full credit card numbers on our servers.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referring URLs

• Cookies and tracking technologies

1.3 SMS and A2P Compliance

If you opt in to receive SMS messages, we collect:

• Phone number

• Message metadata (timestamps, delivery status, etc.)

We do not sell or share SMS opt-in data with third parties for marketing purposes.

You may opt out at any time by replying STOP.

2. How We Use Your Information

We use your information to:

• Provide quotes for your comic collection

• Respond to your inquiries

• Process purchases or sales

• Communicate with you about orders or submissions

• Send SMS or email updates (with your consent)

• Improve our website and customer experience

• Detect and prevent fraud or security issues

• Maintain legal or regulatory compliance

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (payment processors, shipping carriers, email/SMS platforms)

• Analytics tools (Google Analytics, Meta, etc.)

• Marketing platforms (only if you opted in)

• Legal authorities if required by law or to protect our rights

These third parties are required to keep your information secure and use it only for the services they provide.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve Site performance

• Personalize your experience

• Analyze traffic

• Support marketing and retargeting campaigns

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard safeguards to protect your personal information, including:

• SSL encryption

• Secure hosting

• Limited employee access

• Regular updates and monitoring

However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You may:

• Opt out of marketing emails anytime

• Opt out of SMS by replying STOP

• Request access to the personal information we hold

• Request correction or deletion of your data

• Request to limit processing of your information

To make a request, email: support@dylanuniversecomics.com

7. Selling & Buying Comics

When you submit comic details, photos, or collection information, we use this solely to:

• Provide a quote

• Contact you about your submission

• Facilitate a purchase or sale

We do not share collection details with third parties unless necessary for evaluation or with your permission.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will indicate changes. Continued use of our Site means you accept any updates.

10. Contact Us

For questions regarding this Privacy Policy, contact us at: admin@dylanuniversecomics.com